Privacy Policy

1. INTRODUCTION

Libra First ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website librafirst.com and use our transcript summarization services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our Service
• Subscribe to our services or make a purchase
• Contact us for customer support
• Upload transcripts or documents to our platform
• Participate in surveys, promotions, or other activities

This information may include your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Pages viewed and time spent on our Service
• Features used and actions taken
• Error reports and performance data

2.3 Content Information

When you upload transcripts or documents to our Service, we collect and process the content of these materials to provide our summarization services. This may include sensitive or confidential information contained within your documents.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

3.1 Service Provision

• Providing, operating, and maintaining our Service
• Processing and analyzing your uploaded transcripts
• Generating summaries and insights
• Storing and organizing your content and summaries
• Managing your account and subscription

3.2 Product Improvement and Development

We may use your data, including uploaded content and usage patterns, to improve and enhance our Service, develop new features, and refine our algorithms. This includes:

• Analyzing usage patterns to identify areas for improvement
• Training and improving our AI summarization models
• Developing new features and functionalities
• Enhancing the accuracy and quality of our summaries
• Optimizing system performance and user experience

3.3 Communication and Support

• Responding to your inquiries and providing customer support
• Sending administrative notifications about your account
• Providing updates about our Service (with your consent)
• Sending promotional materials (with your consent)

3.4 Legal and Security

• Complying with legal obligations and regulations
• Protecting against fraud, abuse, and security threats
• Enforcing our Terms of Service
• Protecting the rights and safety of our users and the public

4. INFORMATION SHARING AND DISCLOSURE

4.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud storage and hosting providers
• Payment processors
• Analytics providers
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data centers and infrastructure
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information is retained while your account is active
• Uploaded transcripts and summaries are retained as long as you maintain your account
• Usage data may be retained for analytical purposes
• Legal obligations may require longer retention periods

You may request deletion of your data by contacting us, subject to our legal obligations and legitimate business interests.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of promotional communications

7.2 Communication Preferences

You can manage your communication preferences through your account settings or by following the unsubscribe instructions in our emails.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience with our Service. These technologies help us:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Improve our Service and user experience

You can control cookie settings through your browser preferences, though disabling cookies may limit some functionality of our Service.

9. THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHILDREN'S PRIVACY

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.

13. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: